how critical is it to a successful implementation?

It’s vital. Change is hard for people, especially when it impacts their jobs and lives. They instinctively think the new technology is going to make things more difficult. Plus, digital transformation projects often last a while—sometimes a year or more. So, employees aren’t able to see the big picture right away. They don’t see how the technology will streamline things and make work easier. Change management ensures everyone knows what life will be like once the project is complete and that they are comfortable with new technology.

It’s vital. Change is hard for people, especially when it impacts their jobs and lives. They instinctively think the new technology is going to make things more difficult. Plus, digital transformation projects often last a while—sometimes a year or more. So, employees aren’t able to see the big picture right away. They don’t see how the technology will streamline things and make work easier. Change management ensures everyone knows what life will be like once the project is complete and that they are comfortable with new technology.

It’s vital. Change is hard for people, especially when it impacts their jobs and lives. They instinctively think the new technology is going to make things more difficult. Plus, digital transformation projects often last a while—sometimes a year or more. So, employees aren’t able to see the big picture right away. They don’t see how the technology will streamline things and make work easier. Change management ensures everyone knows what life will be like once the project is complete and that they are comfortable with new technology.